Tasks to be solved

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A marketing research method that allows companies to assess the quality of customer service in service and retail outlets

Checking the design standards of a company's retail outlet, monitoring prices and assortment, POS audit, inventory of material values

Evaluation and implementation of service standards of the highest priority for a trading company based on expert assessments and customer reviews

Analysis and management of the customer flow of your trading location for a more complete and frequent contact of customers with the product / service

Allows you to assess the quality of service and identify specific areas in which the company needs to improve its performance

Research of pricing and assortment policies, the level of customer service, advertising activity, design of competitors' outlets




On the market since


Mystery shoppers


Checks monthly

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